Unlock the Benefits of Managed IT Services for Your Business
Reliable, Consistent IT Systems & Up-Time
Increased Business Security & Continuity
Predictable, Fixed IT Costs
A System Customised to Your Needs
More Productive Team Members
Round the Clock IT Support to Keep Your Operations Running Smoothly
Unified IT keep your IT infrastructure running smoothly with continuous monitoring and tailored support. With customised Managed IT services, designed with your needs and goals in mind, as well as start-of-the-art tools, processes and procedures, you'll benefit from maximum uptime, efficiency and enhanced security.
Achieve the benefits of effective IT planning to support the continuous operation and integrity of your systems, while reducing costly breakdowns and security breaches (even on a limited budget). With Unified IT, you'll gain high-quality services to fuel business growth and achieve your strategic goals.
Explore the Full Range of IT Support Services Built for You
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Unlimited Proactive Support -
Unlimited Desktop & Server Support -
24/7 Server Monitoring -
Backup Management & Monitoring -
Asset Management -
Network Management - Routers, Modem, Switches & Firewalls -
Microsoft 365 Management
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Security Patches -
Endpoint Security Monitoring & Management -
Dedicated Account Management -
Monthly Reporting -
Hardware Lifecycle Management & Reporting -
Procurement of Hardware and Licenses -
Regular Business Technology Reviews
Melbourne's Premier IT Support Services Provider
As an award-winning, leading IT company in Melbourne, we support business of all shapes and sizes, from small, private firms to large-scale businesses, across a range of industries with tailored, end-to-end solutions.
Our professionally certified experts have the skills and experience to provide outcome-driven solutions, from seamless implementation to ongoing IT support and management.
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Server and Network Monitoring & Management
Network and server monitoring is critical for safeguarding your business.
High-profile security breaches making the headlines highlight the devastating consequences of data falling into the wrong hands - personal information exposed, systems held hostage, or valuable data maliciously destroyed. These risks are real, and they're a constant threat.
Every business dreads such scenarios. But you don't need to invest millions in network security systems hoping to prevent such incidents.
Protect your systems and maintain the reliability and authenticity of your security with Unified IT's cost-effective, top-tier network and server monitoring services.
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Cloud Backup
You may not realise the true value of reliable data backup and disaster recovery until you're faced with a crisis.
Your essential business data - whether that be emails, contracts, invoices or customer information - is the foundation of your operations. If lost or damaged, it can severely impact your entire business.
Unified IT ensures that all your data, from application files to general information, is backed up regularly and securely. With our cloud backup services, you'll always have access to your critical data—no matter what happens, even in the face of unforeseen circumstances.
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Cloud Services
Unified IT Cloud Services help you seamlessly transition to the cloud with solutions that make the best sense for your business and align with your long-term goals. Our team will support you to:
Leverage the full potential of cloud benefits - maximise flexibility, scalability, and cost-efficiency by tapping into cloud resources that grow with your business.
Conduct thorough risk assessments - understand potential risks before making the move, with expert guidance for a secure, reliable transition.
Avoid downtime and compatibility issues - we handle the complexities of integrating your legacy systems with the cloud, reducing downtime and incompatibility issues from legacy systems.
Cloud systems create ideal opportunities for smarter business growth and operational efficiency.
Hardware
Get the right products at the right price with expert procurement services. Ensure your hardware is fully compatible with your systems, configured correctly and securely integrated - providing seamless performance and peace of mind.
Laptops, Workstation PCs, Mobiles & Accessories
Installation of new or existing hardware
Support and troubleshooting
Software installation and support
Other software products you're using or intent to use
Create and load Standard Operating Environment (SOE)
Installation of other components (such as memory, graphics cards, HDD upgrades, etc.)
Current computer system upgrades
Health check on current laptops and desktops
Data recovery
Servers
Onsite installation
Installation of operating systems
Installation of domain controllers (such as DNS, DHCP, VPN etc.)
Installation of backup solutions e.g.: tape backup, off-Site Backup, network backup
Centralised Antivirus solutions
Installation and configuration of Windows patch management solution (WSUS)
Installation and configuration of company email (Microsoft Exchange)
Installation and Configuration of Microsoft SharePoint
Installation and configuration of file and print servers
Centralised email spam filtering
Network integration
Health check on current servers
Printers
Onsite installation of local and network printers
User training for features and operation
Share and install printer to requested users
Configure printing permissions
Network scanning and fax solutions
Health check on current printers
Projects
Our Special Project Team is ideal for clients needing technical skills on a project basis. We complete our projects on time, every time, and guarantee smooth IT turnovers.
During these projects, tens (and in some cases hundreds) of protocols and settings must be set correctly to ensure any additions to your current technology portfolio are compatible, stable and add to the overall value of your IT foundation going forward.
Achieve Your Vision
First, we'll meet with you to understand your needs and assess your current IT infrastructure.
We'll help to identify any risks based on our understanding and assessment.
If there are issues, we'll fix them quickly, with minimal impact to your budget, without cutting essential corners.
We'll also work with you to design your IT Project to fit your needs and budget, negotiating on your behalf to obtain the best possible pricing for required purchases.
Already got the equipment? No worries, we'll make sure you have everything you need to be successful.
Why Clients Trust Unified IT
We've been consistently impressed with the exceptional IT support provided by Unified IT. What truly sets them apart is their commitment, proactivity and problem solving ability. They take the time to understand our unique needs and challenges to ensure they offer the right advice. As a trusted local partner, they're always there for us, providing a level of responsiveness that's critical to our business. We value their expertise and the peace of mind that comes from knowing our IT is in such capable hands. We highly recommend Unified IT to any company seeking a reliable, responsive, and truly dedicated IT partner.
We consider Unified IT not just as our IT support providers, but as an extension of our firm. Their team consistently supports us day-to-day with helpdesk and ongoing maintenance services, and they've also delivered outstanding results on several key projects. They are always available and respond proactively whenever they are called on for an urgent response. They are a pleasure to work with, bringing professionalism and a personal touch.
Since partnering with Unified IT, our IT operations have become smoother, faster, and way less stressful. Their team is incredibly skilled — whether it’s troubleshooting day-to-day issues, handling more complex infrastructure upgrades, or supporting our remote staff, they always deliver with speed and precision. What really sets them apart is how approachable and knowledgeable their support team is. It truly feels like they’re part of our in-house team.
Unified IT has been an invaluable partner in supporting the IT needs of our business. Their team is proactive, responsive, and highly knowledgeable, ensuring our systems run smoothly and efficiently. They take a strategic approach to IT management, helping us improve productivity while minimising downtime. Their ability to plan and implement solutions tailored to our business has been instrumental in enhancing our operational efficiency. We highly recommend Unified IT to any organisation seeking a reliable and forward-thinking IT services provider.
Having completed a recent review of the business’s Cyber Security posture with external Cyber Consultants, it was recommended that we consider an external Managed Service Provider to take on the responsibilities of our internal IT manager. Unified IT came highly recommended to us by a colleague who knew that they could perform both the MSP and cyber security roles. The initial takeover by Unified IT of the IT support services was seamless, starting with a review of our IT structure through to the roll-out of an IT roadmap covering required changes. A highly efficient and responsive team!
Your Success Starts Here
Start Your Journey Towards Secure, Proactive Business IT
Ready to take the leap towards hassle-free Managed IT Support Services?
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